Privacy policy
Privacy Policy
Last updated: January 25, 2025
This privacy policy describes how Gleichenia Shop (operated by kewya, "we", "us") collects, uses, and shares personal information when you visit shop.gleichenia.com ("Site"), use our services, or make a purchase ("Services").
Information We Collect
Order information: name, email address, shipping address, phone number, payment details.
Account information: email address and password (if you create an account).
Browsing information: IP address, browser type, pages visited, time spent on site (collected automatically via cookies and similar technologies).
How We Use Your Information
- Processing and fulfilling orders
- Communicating about your order (confirmation, shipping updates)
- Responding to inquiries
- Improving our website and services
- Complying with legal obligations
Third-Party Services
We use Shopify to power our online store. Your data is stored on Shopify's servers and is subject to Shopify's Privacy Policy.
We may also use: payment processors (credit card companies, Apple Pay, Google Pay, Shop Pay), shipping carriers (Yamato Transport), and analytics services.
We do not sell your personal information to third parties.
Data Retention
We retain order information for as long as necessary to fulfill orders, provide customer service, and comply with legal requirements. You may request deletion of your personal data by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
Contact
For privacy-related inquiries, please contact us at:
Email: [email protected]
Operator: kewya